119 Reviews Found
Confirmed Service Customer
Had car serviced plus had a squeaking noise diagnosed. Problem found & estimate provided. Had it fixed at a later date. Car went in at 8:30 am. Called at 1:pm, car was ready.
Charles K.
MANHATTAN
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Confirmed Sales Customer
Frank Esterly's sales assistance and that of his crew was the best! He friendly and respectful approach made our purchase of the 2024 Chevy Trax one of the best. Thank you!
Elaine J.
MANHATTAN
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Confirmed Sales Customer
Sierre was great! Kept in touch with me everyday about an in transit vehicle we wanted to buy for our son. As soon as it came in, she made sure it got through the shop and detailed as quickly as possible because she knew we were on a time crunch.
Sean C.
FORT RILEY
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Confirmed Service Customer
The oil life meter wasn’t reset, it still showed 11% oil life remaining after the oil change. The air filter life was showing 5% but I was never contacted about if I wanted the air filter changed. Does not instill confidence that work was actually done, especially on a Cadillac.
Allen H.
MANHATTAN
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Confirmed Service Customer
Serviced the car, investigated a squeak in the rear suspension. Found the issue & I will be setting up a time to get it repaired.
Charles K.
MANHATTAN
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Confirmed Sales Customer
Young was fun to deal with, great personality!
Trent F.
MANHATTAN
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Confirmed Service Customer
The staff is very helpful in solving your problems. They show genuine care and want to make sure your vehicle is fixed properly.
Christopher H.
WAMGO
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Confirmed Service Customer
I came in for a oil change, ended up getting a air filter and oil change which the service member said would be $63.10. Ended up with a grand total of $153.53.
Katlyn K.
FORT RILEY
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Confirmed Sales Customer
Frank has always been so attentive and awesome! He knew what we were looking for, took his time, and we never felt as if we were in a rush to make a decision or forced. Thank you Frank!
Wendy C.
MANHATTAN
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Confirmed Service Customer
Everyone was very nice and eager to help and say hi, even the mechanics were very friendly
Vickie B.
MANHATTAN
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Confirmed Service Customer
Everyone here is super nice. My truck was ready super fast. However, the total bill was quite a bit higher than i remember from the last.
Scott L.
ENID
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Confirmed Sales Customer
Young did a fantastic job finding the vehicle I wanted. She listened to what I was looking for. She was very thorough.
Christi W.
MANHATTAN
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Confirmed Service Customer
Went in for an oil change and filter replacement and the service department proceeded to put the wrong oil in the vehicle. What should’ve been a quick process turned into a 5 hour wait with the hassle of debating the correct oil that should’ve been in my vehicle. The incorrect oil was discovered by myself as I looked through my invoice and noticed I was charged for wrong viscosity of oil. The cashier/service representative proceeded to tell me that the incorrect oil would be fine in my vehicle, which would have caused wear and tear on my new Chevrolet. After a brief moment of discussion with the cashier/service representative, I spoke with the manager, Mark, who was able to get my vehicle back into the shop. I was given permission to be with my vehicle as the incorrect oil was drained and new oil placed in the engine. I did not for argue the price difference between the oil that I was charge for versus the correct oil that was placed in my vehicle. I wasn’t here to get a free or reduced oil change. What I did not appreciate though, is invoice states I paid in cash when I definitively paid with a card. Not sure what is going down here, but this dealership has lost my trust and confidence. I plan on headed to Junction City or Topeka for future services.
Tim M.
MANHATTAN
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Confirmed Service Customer
I went in for an oil change and tire rotation, it took about two hours to complete. I received my car back and it claimed to have top off fluid. I knew my coolant was a noticeably low, I checked before I left and they did not fill it up. Makes me wonder what else they do not do and get by with.
Trent D.
RICHMOND
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Confirmed Service Customer
The lady who helped with my service was great. Keep up the good work and I'll keep coming back.
Andrew S.
WAMEGO